Employment
Looking for a career in the social services or mental health sector? Find your passion and come join the SPIRITT Family! Here at SPIRITT Family Services, we are interested in meeting people that have the knowledge, skills, education, and desire to work with children and families. SPIRITT’s associates belong to a network of trained, experienced, caring and committed individuals working in the areas of substance abuse, mental health, violence, trauma and child abuse prevention. For information about employment opportunities at SPIRITT Family Services, please send your resume and cover letter to careers@spiritt.org.
To apply for any of the job openings listed below, please email your resume to careers@spiritt.org and indicate the position for which you are interested. Qualified applicants will be contacted for an interview. Applications will be accepted until the position is filled.
Disclaimers: If the position you are interested in is not listed, this means that we are no longer accepting an application for this position. Many times our posted notices are re-posted to other sites and the information on those sites may not be up to date. Due to the high volume of responses we receive, we are regrettably unable to provide status updates and verification that your application was received.
SPIRITT Family Services is an Equal Opportunity Employer.
Billing Specialist/Administrative Assistant
Program: Drug Medi-Cal, Outpatient Mental Health, and Wraparound 3/7
Location: South El Monte
Status: Full-Time, Non-Exempt
Language: Bilingual English/Spanish Preferred
Pay Rate: $22.00-$26.00/hourly
Job Description
SUMMARY
The primary duty is to assist with program billing, including tracking and entering program billing for DMC and DMH programs. Duties include working closely withteam members and providing administrative support as needed. Position requires a high level of confidentiality and professional boundaries with employees at all levels.
BILLING DUTIES
- Responsible for ensuring that information is processed accurately and timely, to ensure accuracy of all billing claims to Los Angeles County Department of Mental Health (DMH) and SubstanceAbuse Control and Prevention (SAPC) County departments, using the Electronic Health Record (EHR) software EXYM and County software’s.
- Submit timely weekly billing to Los Angeles County Department of Mental Health, Substance Abuse Control and Prevention (SAPC), and third party payers using EHR, EXYM.
- Check Medi-Cal eligibility on a bi-monthly basis for all clients and compiling list of clients with terminated Medi-Cal as needed, and provide management reports.
- Complete, update, and enter all data on-line, into DMC and DMH required websites, ensuring billing program staff are/remain current rendering providers.
- Responsible for weekly download of DMH SIFT Data and Sage data.
- Take the lead in working closely with Chief Operating Officer (COO), Accounting department and Program staff (including Directors, Manager, Program Staff, other Billing Specialist,and all other DMH and DMC staff) to clear billing errors.
- Collaborate with QA Department and Program Staff to oversee the electronic health record, for billing (specifically claims with errors), case closures, location, funding sources andproductivity updates.
- Collaborate with the Accounting Department to run reports to ensure monthly and annual reconciliation process is completed accurately; and communicate errors or billing issues.
- Manage, track and resolve denied and voided claims, following through until claim is paid.
- Responsible for scheduling CARF quarterly billing meeting, taking notes and producing a CARF quarterly report.
- Generate and distribute statistical management reports to leadership, identifying unfiled, pending, denied, and submitted claims.
- Responsible for maintaining the highest level of billing standards following current guidelines from Medi-Cal, and other insurance entities.
- Attend trainings to ensure knowledge of use and application of Current Procedural Terminology (CPT) Codes; and stay up to date and familiar with CPT code changes.
- Maintain confidentiality of all information; adheres to HIPAA guidelines
ADMINISTRATIVE DUTIES
- Work closely with Chief Operating Officer (COO) to track and meet contract/funder deadlines, task and county reports as requested.
- Track data entry and program evaluation projects to capture Program outcomes.
- Data entry and analysis of various forms and information into computer several data system/programs in a timely manner.
- Assist for coverage for program assistant duties as needed and when program assistant is absent.
- Assists Chief Operator Officer and the Chief Executive Officer with administrative requests, as needed (i.e. Human Resources, Accounting, Fund Development, Facilities, Technology).
- Adhere to Agency Policies and Procedures.
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- High school diploma, G.E.D. or equivalent. Bachelor’s level or some college education preferred. Experience with nonprofits preferred.
- Experience in Electronic Health Record EXYM preferred.
- Knowledge of and expertise in third party payers and Medi‐Cal billing preferred.
- Computer skills with strong proficiency in Microsoft Office Software (Excel, Outlook and Word).
- Strong written and oral communication skills, presenting financial results to all relevant parties.
- Excellent data management skills.
- Able to be accurate, precise, and thorough and detail oriented.
- Ability to perform mathematical and data processing tasks rapidly and accurately.
- Strong organizational skills and ability to prioritize workload to meet tight deadlines in a fast-paced and dynamic work environment.
- Team player and can collaborate with other teams in the organization.
- High level of interpersonal skills with demonstrated poise, tact and diplomacy.
- Demonstrate a proficient level of professional skills and/or knowledge in customer service and front office duties.
- Fingerprint check for criminal history background and receive a clearance from a law enforcement agency, and training on child abuse reporting procedures.
- Current and valid drivers' license and proof of current auto insurance.
Parent Partner (Temporary)
Program: Department of Mental Health
Location: South El Monte
Status: Full-time, Non-Exempt - Temporary
Language: Bilingual English/Spanish preferred
Pay Rate: $22.00-25.00/hourly
Open: Until Filled
Job Description
SUMMARY
The Parent Partner is a parent/primary caregiver with a child/youth who received services at the same intensity level of Wraparound and through their experience is able to support Wraparound families and work closely with the parent/caregiver to represent their best interests. The Parent Partner has the “lived experience”, is resourceful and able to navigate systems of care. Their role is to connect with families of various backgrounds and engage caregivers, so they are receptive to the Wraparound model (team approach). The Parent Partner will share their own journey to empower parents and assist the caregiver and youth in identifying their strengths as well as providing a hopeful outlook for the family. Exemplify agency core values (Respect, Responsibility, Resourcefulness, Resiliency, and Recovery) and adhere to agency mission and vision.
ESSENTIAL DUTIES
- Provides program services to families to include support, education and advocacy. May include transportation and teaching and demonstrating
- Works closely with all members of the Wraparound team and administrative staff to ensure integrated quality services
- Promotes parent partnerships and engagement in wraparound services/team approach
- Demonstrates positive and encouraging attitudes and healthy boundaries with clients and staff
- Assists families with accessing resources and navigating systems of care
- Provides support to families by sharing stories of their own journey and empowering/providing hope to caregivers tempered by the ability to be realistic and practical
- Adheres to a non-judgmental, strength-based approach assisting families in identifying their strengths and emphasizing resiliency.
- Responsible for documentation of visits and completion of a variety of forms and reports
- Participates as member of the Child and Family Team committed to working with supporting the family in meeting their needs and achieving their goals.
- Will ensure that the parent’s voice is being heard and respected throughout the CFT process
- Help guide the team on having a better understanding on the parent’s perspective
- Provides support to parents or caregivers and encourages them to communicate in a clear and effective manner and promote parents/caregivers to voice their concerns
- Assists the parents or caregivers by encouraging them to listen to the other CFT members especially the child and model appropriate parent participation in the meeting
- Offers a parent perspective to other team members to be strength based and empathetic with the parents or caregivers
- Ensures that the parents or caregivers voice and choice are respected and considered throughout the CFT process
- Participates in case reviews with DMH when needed
- Communicates and coordinates regularly with Wraparound team members and others involved with the family to best advocate for the family and help the caregiver achieve goals
- Maintains calendar and facilitates scheduling of meetings including clinical supervision, County mandated trainings and program/agency meetings/trainings
- Maintains accuracy and consistency in timekeeping, external reports/letters and client files.
- Adheres to Agency Policies and Procedures.
- Attends meetings to coordinate Wraparound with other phases of SPIRITT Family Services and Community Partners as assigned by administrative staff
- Conducts community outreach with external agencies and community groups to keep abreast of available resources
- Adheres to HIPAA requirements and regulations for all program participants and maintains a caseload of families assigned for regular home visits and assistance accessing community services/community education (client transportation may be required)
- Assists in the preparation of reports necessary for program, contract, proposals and/or grant applications
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- Must be a parent/primary caregiver (non-foster parent) who has 24/7 legal responsibility of a child/youth
- Has received services for their child/youth at the same intensity level of Wraparound
- A Bachelor’s degree preferred or working towards higher education
- Prior completion of adequate coursework and knowledge of legal and ethical issues regarding child & family counseling and mental health concerns
- Provide a copy of academic transcripts and degree received
- Completion of 40 hours of training and training experience (at time of hire)
- Supervision by licensed professional
- Have the ability to work well as a multi-disciplinary team
- Maintain a positive, friendly and professional manner to represent the Agency
- Must not have an open probation case at the time of hire or an open DCFS case for at least one year
- Training on child abuse reporting procedures
- Ability to provide Specific Services required by contract; family support, education and advocacy.
- Complete the 7-week session of the Family Communication Skills Classes (Windows/Ventanas)
- Personal computer and routine word processing skills
- Maintain reliable transportation.
- A fingerprint check for criminal history background and must obtain clearance from a law enforcement agency
- Evidence of entitlement to work in the United States in accordance with provisions of the Immigration Reform and Control Act.
- Ability to read, write, speak and understand English. Additional language abilities preferred.
- Tuberculosis Screening Test one year prior to commencement of employment and every three years thereafter
- Current and valid drivers’ license and proof of current auto insurance.
In-Home Visitor
Program: Partnerships for Families
Location: South El Monte
Status: Full-time, Non-Exempt
Language: Bilingual English/Spanish preferred
Pay Rate: $25-$30/hourly
Open: Until Filled
Job Description
SUMMARY
Responsible for providing a wide variety of administrative and clerical support to SPIRITT Family Center. Exemplify agency core values (Respect, Responsibility, Resourcefulness, Resiliency, and Recovery) and adhere to agency mission and vision. The In-Home Visitor is responsible for the provision of direct services to families as part of the Partnership for Families Program at SPIRITT Family Services. In Home Visitor position requires providing families with education, case-management, referral, linkage, and follow-up on accessing community services. The In-Home Visitor will exemplify agency core values of Respect, Responsibility, Resourcefulness, Resiliency and Recovery and adhere to agency mission and vision.
ESSENTIAL DUTIES
- Carry a Full-time caseload equal to a minimum of 13 and maximum of 16 home visits per week.
- In addition to full-time caseload, will facilitate educational and/or support groups for domestic violence, wellbeing, parenting, parent child bonding, and linkage to early care and education.
- Provide in home-based services, case-management services including linkage to internal and external community services/partners, concrete support, basic family needs, and coaching on health, parenting, child development, educational programs, structured parent-child, and family centered activities.
- Conduct assessments, provide counseling and case management services and/or coordinate services with case managers within the PFF Program.
- Assist client and/or family in assist in strengthening the protective factors, parent-child relationship, improve skills to optimize home environment, increase social support systems, improve the family's problem-solving skills, and increase the family's ability to advocate for themselves and their children.
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- Master’s in clinical Field (MSW, MA/MS in Psychology, MFT), preferred.
- Two years of experience providing services to families with Children 0-5 years old, preferred.
- Two years of experience providing in-home based services, preferred.