Employment
Looking for a career in the social services or mental health sector? Find your passion and come join the SPIRITT Family! Here at SPIRITT Family Services, we are interested in meeting people that have the knowledge, skills, education, and desire to work with children and families. SPIRITT’s associates belong to a network of trained, experienced, caring and committed individuals working in the areas of substance abuse, mental health, violence, trauma and child abuse prevention. For information about employment opportunities at SPIRITT Family Services, please send your resume and cover letter to careers@spiritt.org.
To apply for any of the job openings listed below, please email your resume to careers@spiritt.org and indicate the position for which you are interested. Qualified applicants will be contacted for an interview. Applications will be accepted until the position is filled.
Disclaimers: If the position you are interested in is not listed, this means that we are no longer accepting an application for this position. Many times our posted notices are re-posted to other sites and the information on those sites may not be up to date. Due to the high volume of responses we receive, we are regrettably unable to provide status updates and verification that your application was received.
SPIRITT Family Services is an Equal Opportunity Employer.
Quality Assurance and Compliance Manager
Program: DMH/Administration
Location: South El Monte
Status: Regular, Exempt
Language: Bilingual English/Spanish preferred
Pay Rate: $62,000-$70,000 salary
Open: Until Filled
Job Description
SUMMARY
The Quality Assurance and Compliance (QAC) Manager is responsible for overseeing the quality assurance processes, ensuring compliance with CARF standards, maintaining corporate compliance, and overseeing technological functions. This comprehensive role ensures the organization upholds the highest standards of service, regulatory adherence, and long-term sustainability. The QAC Manager is responsible for leading the accreditation process and serves as the agency Compliance Officer, Healthy and Safety Chair, Technology Chair, Marketing Chair and Strategic Planning lead. The QAC will be responsible for obtaining feedback from key stakeholders through surveys and/or focus groups and analysis of data on key performance indicators to aid in developing performance improvement plans. This position will report to the Chief Executive Officer (CEO) and serve as an integral member of SPIRITT’s leadership team.
ESSENTIAL DUTIES
Quality Assurance:
- Develop and implement quality standards and procedures by working closely with all departments and programs to streamline agency, employee, and client polices and forms.
- Oversee quality testing processes, conduct internal quality audits, and identify areas for improvement.
- Collect and analyze quality assurance data to identify trends and drive continuous improvement initiatives, including employee and participant survey.
CARF Compliance:
- Develop and maintain compliance programs aligned with CARF standards.
- Monitor and audit organizational practices to ensure ongoing CARF compliance.
- Prepare and submit reports to CARF and organizational leadership.
- Provide training and education to staff on CARF standards and compliance requirements.
Corporate Compliance:
- Ensure organizational compliance with all relevant laws, regulations, and industry standards.
- Develop and update policies and procedures to meet regulatory requirements.
- Identify potential compliance risks and develop mitigation strategies.
- Prepare detailed compliance performance reports for management review.
- Stay informed about new laws governing programs and service modalities.
Technology Management:
- Oversee the organization’s technology infrastructure, including hardware, software, and networks.
- Provide technical support and training to staff.
- Implement and manage technology solutions to improve organizational efficiency and effectiveness.
Training and Education:
- Provide comprehensive training to employees on quality assurance, CARF standards, and corporate compliance procedures.
- Promote a culture of quality and compliance throughout the organization.
Additional Duties:
- Assist in preparing proposals and grant applications.
- Assist in developing marketing materials that align with quality and compliance standards.
- Train and support HR staff on compliance-related issues.
- Participate in team, program, and agency goal development.
- Adhere to agency policies and procedures.
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- Education: Bachelor’s Degree required, preferred master’s in clinical field or Public/Business Administration
- Experience: 3 years related experience in social services or behavioral health care
- Demonstrates strong leadership and/or managerial skills.
- Possess managerial skills sufficient to oversee the overall operation of the program, including the supervision of staff and the monitoring of contracts.
- Possess skills in organizing, planning, prioritizing, and facilitating meetings
- Possess good judgment and able to work independently and as a team
- Possess excellent oral and written communications skills to communicate and document work activities
- Possess adequate coursework & knowledge of legal/ethical issues for non-profits.
- Strong technological skills and knowledge
- Complete fingerprint check for criminal history background and must obtain clearance from a law enforcement agency approved by the HR Manager
- Provide copies of academic transcripts and degree (s) received
- Provide copies of valid drivers’ license and proof of current auto insurance
- Recent Tuberculosis test
- Meet County Vaccination requirements
Executive Assistant
Program: Administration
Location: South El Monte
Status: Full-time, Non-Exempt
Language: Bilingual English/Spanish preferred
Pay Rate: $26.00-$31.00/hourly
Open: Until Filled
Job Description
SUMMARY
Performs a wide variety of highly skilled administrative and clerical support tasks for the Chief Executive Officer (CEO), Board of Directors and/or senior management. Responsibilities involve exposure to sensitive information and require considerable use of tact, diplomacy, discretion and judgment. Assumes responsibility for special projects, maintains databases, researches & analyzes data and develops reports for management decision-making. Generates/formats reports and other documents using a full range of computer-based software including spreadsheets, word processing, desktop publishing, database management, presentation software, etc. May coordinate activities between departments and outside services.
ESSENTIAL DUTIES
- Provide direct support to the Chief Executive Officer on daily activities
- Manage the day-to-day calendar and schedule meetings including booking locations and coordinating catering needs, and other materials
- Track and meet deadlines and tasks
- Ensure CEO has agendas, materials and documents in advance of meetings; assist with creating presentation materials as needed
- Responsible for meeting preparation including, picking up lunch, cleaning room, setting up room with coffee and office supplies; and preparing meeting agenda, documenting meetings minutes, and tracking and maintaining records of all meeting documents (agenda, minutes, attachments)
- Attend Board Meetings to provide clerical support
- Collect, organize, submit all receipts and expenses for CEO in a timely manner
- Answer and screen calls; Review emails from Chief Executive Officer’s inbox
- Assist with grant and foundation proposal writing and submissions
- Assist in preparation of reports necessary for year-end reports, proposals, grant applications.
- Provide administrative support to the Chief Executive Officer, and the Administrative Department Staff (Accounting, Fund Development, Technology, Facilities, Human Resources)
- Perform other duties as assigned.
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- Strong organizational skills and ability to prioritize workload to meet tight deadlines in a fast-paced and dynamic work environment.
- Highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced environment.
- Excellent analytical and problem-solving skills.
- Be able to demonstrate attention to details and good-record-keeping.
- Proficient in Microsoft Office (Word, Power Point, especially Excel).
- Team player and can collaborate with other teams in the organization.
- High level of interpersonal skills with demonstrated poise, tact and diplomacy.
- Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.
- Fingerprint check for criminal history background and receive a clearance from a law enforcement agency, and training on child abuse reporting procedures.
- Current and valid drivers’ license and proof of current auto insurance.
Case Navigator (Housing Support)
Program: Prevention and Aftercare
Location: South El Monte
Status: Full-time, Non-Exempt - Temporary
Language: Bilingual English/Spanish preferred
Pay Rate: $24.00/hourly
Open: Until Filled
Job Description
SUMMARY
The Case Navigator is responsible for providing a wide variety of services in support aimed at preventing child abuse and neglect in the community while exemplifying agency core values and adhere to agency mission and vision. The Case Navigator is responsible for providing a wide variety of services in support aimed at preventing child abuse and neglect in the community. Case Navigator will primarily support in helping families (including the TAY population), to stabilize and/or secure housing. Case Navigator will be exemplifying agency core values and adhere to agency mission and vision.
ESSENTIAL DUTIES
- Conduct screening and assessments of client needs and provide case navigation within scope of practice and as required by program contract(s).
- Research and provide reliable resource/linkage and referral follow-up to clients.
- Provide group and/or individual services to client/family upon the needs agreed on the case plan and team.
- Assist client and/or family in daily functioning by providing support services and behavioral skill building in the home, at school and/or other settings.
- Assist in structured family programs and educational activities for children, youth and/or adults as assigned.
- Attend weekly staff meeting meetings to meet the contract requirements.
- Attend meetings/conferences/outreach opportunities and intra-agency meetings/trainings representing SPIRITT in a professional manner.
- Responsible for making sure cases are maintained appropriately active by linking them to services and activities.
- Responsible for entering notes in the various internal and external tracking systems.
- Responsible to report to program manager when new cases remain open for 2 weeks or more.
- Cover and answer phone calls (on rotation) on Saturdays.
- May need to assist in transporting clients to deliver services and necessary documents.
- Maintain consistent appointment times with clients/families, while also allowing for flexibility to meet the needs of clients.
- Appropriately manage client/family crises and emergency needs, with an emphasis on the safety of all parties involved.
- Promote client engagement and retention, including responding to clients/families in a timely, friendly manner and provision of quality, client-centered services.
- Maintain accuracy and consistency in timekeeping, assessments, weekly case notes, external reports/letters, client files and all other documentation including the self-audit of charts to ensure compliance with contracts (i.e. check for all required forms, signatures and any other elements needed to complete files).
- Protect the integrity, respect, and privacy of all families/clients served, including maintaining professional boundaries, security of personal client information, and compliance with HIPPA regulations.
- Provide office support including and not limited to: food pick up, room set up, phone coverage and clean up.
- Must adhere to agency crisis intervention plan.
- Complete monthly reports and documents, such as mileage submission and data entry.
- Adhere to Agency Policies and Procedures, and County contract requirements.
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- An Associate Degree in child development or extensive experience in a related field preferred.
- Must have working knowledge of Microsoft Office suite.
- Knowledge of legal and ethical issues regarding child and family counseling and mental health concerns.
- Experience working with at-risk families and with culturally diverse communities and families.
- Participate in supervision by a licensed clinician.
- A fingerprint check for criminal history background and must obtain clearance from a law enforcement agency approved by Human Resources.
- Recent tuberculosis test.
- Possess skills in organizing, planning, and prioritizing, as well as good judgment, strong interpersonal skills, and ability to work independently and as a team.
- Possess excellent oral and written communications skills to communicate and document work activities.
- Ability to relate to families from a strength-based, family-centered model.
- Demonstrates motivation and the ability to learn and practice basic supportive skills, including developing trusting relationships, problem solving skills, and accepting individual differences.
- Training in child abuse reporting procedures.
- Ability to be culturally sensitive and respond to differences in cultural beliefs, behaviors and learning, and communication styles within the community served.
- Current and valid drivers' license, good driving record and continued proof of current auto insurance throughout employment.
- The work schedule will include regular office hours, 8:00 am to 5:00 pm. It will require non-traditional office hours evenings and weekends (including some days Monday – Friday, 5:00 pm to 8:00 pm, and Saturday or Sunday, 9:00 am to 1:00 pm) plus some on-call duties after hours (with some flexibility) for crisis support.
In-Home Visitor
Program: Partnerships for Families
Location: South El Monte
Status: Full-time, Non-Exempt
Language: Bilingual English/Spanish preferred
Pay Rate: $25-$30/hourly
Open: Until Filled
Job Description
SUMMARY
Responsible for providing a wide variety of administrative and clerical support to SPIRITT Family Center. Exemplify agency core values (Respect, Responsibility, Resourcefulness, Resiliency, and Recovery) and adhere to agency mission and vision. The In-Home Visitor is responsible for the provision of direct services to families as part of the Partnership for Families Program at SPIRITT Family Services. In Home Visitor position requires providing families with education, case-management, referral, linkage, and follow-up on accessing community services. The In-Home Visitor will exemplify agency core values of Respect, Responsibility, Resourcefulness, Resiliency and Recovery and adhere to agency mission and vision.
ESSENTIAL DUTIES
- Carry a Full-time caseload equal to a minimum of 13 and maximum of 16 home visits per week.
- In addition to full-time caseload, will facilitate educational and/or support groups for domestic violence, wellbeing, parenting, parent child bonding, and linkage to early care and education.
- Provide in home-based services, case-management services including linkage to internal and external community services/partners, concrete support, basic family needs, and coaching on health, parenting, child development, educational programs, structured parent-child, and family centered activities.
- Conduct assessments, provide counseling and case management services and/or coordinate services with case managers within the PFF Program.
- Assist client and/or family in assist in strengthening the protective factors, parent-child relationship, improve skills to optimize home environment, increase social support systems, improve the family's problem-solving skills, and increase the family's ability to advocate for themselves and their children.
POSITION REQUIREMENTS
To perform effectively in this position, the individual must have:
- Master’s in clinical Field (MSW, MA/MS in Psychology, MFT), preferred.
- Two years of experience providing services to families with Children 0-5 years old, preferred.
- Two years of experience providing in-home based services, preferred.